Bug FixOfficial API App
Team Inbox: Voice Playback, Seeking and Retry Fixed
Voice messages show accurate playback progress, support seeking and offer retry or download when a recording cannot play.
Full release notes →Product updates
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Changelog.
New features, improvements and bug fixes for WhatFlow's WhatsApp apps for Shopify: the official API app (Business API) with its Team Inbox, and the unofficial API app (Chat Automation).
- Updates
- 152
- New features
- 89
- Improvements
- 42
- Fixes & security
- 21
Covering December 18, 2024 to November 5, 2026. Last updated .
November 2026
- Bug FixBoth apps
Fix: Pages Waiting on Session Renewal for Returning Merchants
Fixed an issue where returning merchants sometimes saw slow page loads while their Shopify session was renewed in the background.
Full release notes →
October 2026
- Bug FixOfficial API App
Team Inbox: More Reliable WhatsApp Business History Import
Importing conversation history from the WhatsApp Business app handles message dates more reliably.
Full release notes → - Bug FixOfficial API App
Fix: WhatsApp Signup Saving and Meta Payment Reminders
WhatsApp signup now saves your connection reliably and lets you restart a setup that failed. Meta payment method reminders are clearer.
Full release notes → - Bug FixOfficial API App
Fix: Shipping Journey Stages and Dashboard Summary
Shipping Journey now places each message in the right stage, turns stages on and off consistently, and its dashboard summary matches each stage's setup.
Full release notes → - Bug FixOfficial API App
Team Inbox: First-Time Agent Password Setup Fixed
New agents now see clear password setup instructions and enter the Inbox automatically after replacing their initial password.
Full release notes → - Bug FixBoth apps
Fix: Messages Use Updated Totals After Order Edits
When you edit an order in Shopify, automatic and manual WhatsApp messages now show the updated total. Cancellation messages show the quantities ordered.
Full release notes → - Bug FixOfficial API App
Fix: Back-in-Stock Alerts After Restock and Variant Changes
Customers can sign up again for back-in-stock WhatsApp alerts after a restock, and alerts track variant changes reliably.
Full release notes →
September 2026
- Bug FixOfficial API App
Team Inbox: Better Stickers and Voice Recordings
Stickers display more reliably, and voice recording and media validation better match supported WhatsApp formats.
Full release notes →
August 2026
- Bug FixOfficial API App
Fix: No Cart Reminders After the Customer Has Ordered
Abandoned checkout follow-ups now stop automatically when the customer completes an order, so nobody gets a reminder for a cart they already bought.
Full release notes →
About this changelog
Which WhatFlow apps does this changelog cover?
It covers WhatFlow Business API, the official Meta WhatsApp Cloud API app for Shopify that includes the WhatsApp Team Inbox, and WhatFlow Chat Automation, our unofficial API app, which links a store's regular WhatsApp account. Updates that apply to both are labeled "Both apps".
How far back does this changelog go?
WhatFlow Chat Automation, our unofficial API app, launched on the Shopify App Store in October 2024. Its preserved release history starts in December 2024, and WhatFlow Business API, our official API app, is covered from its first features in March 2026.
Do I need to do anything to get these updates?
No. WhatFlow updates automatically for every store. If a new feature needs an extra Shopify permission, the app asks you to approve it the next time you open it.
How can I follow new WhatFlow releases?
Check this page, or subscribe to the changelog RSS feed at whatflow.io/changelog/rss.xml to see new releases in your feed reader.
What is the difference between the official and unofficial API apps?
WhatFlow Business API, the official API app, connects through Meta's official WhatsApp Cloud API and adds Shopify Flow triggers, catalog sharing and a team inbox. WhatFlow Chat Automation, the unofficial API app, links a regular WhatsApp account as a linked device, for stores that want to start without a Meta Business account.