COMPLETE WHATSAPP COMMERCE STACK

OFFICIAL TECH PARTNER

EVERY ORDER. EVERY RECOVERY. AUTOMATED ON WHATSAPP.

Bring COD verification, fulfillment updates, cart recovery and customer replies together. Native Shopify integration and an enterprise-ready inbox, with every feature on every plan.

11+

Shopify Automations

98%

Avg. Open Rate

<1 sec

Delivery Speed

Meta Markup

INSTALL ON SHOPIFY➔EXPLORE 2-WAY INBOX

Lumiere Store✓

Official Business Account

Step 1/4

🔒 Messages are end-to-end encrypted with Meta Cloud API.

ORDER CONFIRMED

Hi Sarah! 🎉 Thank you for shopping with Lumiere!

Order #1042 ($84.00) is confirmed. Please tap below to verify your Cash on Delivery order:

10:30 AM

Navigate:

FULL-LIFECYCLE TRIGGERS

6 CORE ORDER AUTOMATIONS, ZERO MANUAL WORK.

Every step from order placement to fulfillment, status updates, and staff alerts is handled automatically with official Meta pre-approved WhatsApp templates.

ANTI-RTO VERIFICATIONShopify Event: New Order Placed

Order Confirmation

Send an immediate WhatsApp message the second an order is placed. For Cash on Delivery (COD) merchants, interactive buttons allow customers to verify or cancel their purchase in 1 tap, automatically syncing tags to Shopify.

Key Automation Capabilities:

✓1-tap 'Confirm' and 'Cancel' interactive buttons
✓Automatic Shopify order tags: 'COD-Confirmed', 'COD-Cancelled'
✓Personalized order summary, shipping address, and order total
✓Cut fake orders and Return to Origin (RTO) rates by up to 38%

SETUP THIS AUTOMATION➔

WhatFlow Live Preview

Meta Approved

ORDER #1042 CONFIRMED

Hi Alex! 👋 Thank you for placing your order with Lumiere Studio. Items: 1x Organic Linen Shirt ($65.00) Shipping To: 742 Evergreen Terrace Payment: Cash on Delivery ($65.00) Please tap below to confirm your order so we can dispatch it right away!

Lumiere Studio • Reply STOP to unsubscribe

Just now

HIGH-CONVERSION RECOVERY ENGINE

RECOVER UP TO 25% OF LOST SALES WITH TIMED SEQUENCES.

Shoppers leave carts, draft orders expire, and out-of-stock items lose demand. WhatFlow turns every drop-off into a high-intent conversation on WhatsApp.

3-STAGE SMART SEQUENCEAuto-stops once ordered

TIMED ABANDONED CHECKOUT FOLLOW-UPS

Unlike single emails that end up in spam, WhatFlow sends a sequenced 3-message drip directly to WhatsApp. If the customer completes checkout at any step, remaining messages cancel automatically.

✔ Direct 1-click URL pre-populates Shopify checkout with customer items
✔ Quiet-hours logic stops messages from triggering late at night
✔ Anti-spam safeguard respects customer opt-out preferences

ENABLE RECOVERY SUITE FREE ➔

Customer ViewStage 1 of 3

FORGOT SOMETHING?

Hi Jessica! We noticed you left the Lumiere Silk Robe in your shopping bag.

Items reserved for a limited time. Tap below to resume your checkout with free shipping!

10:45 AM

REAL-TIME FULFILLMENT ALERTS

11-STATUS SHIPPING JOURNEY: NO MORE WISMO.

Keep customers informed from warehouse label creation all the way to final front-door delivery. Click any milestone below to see the automated WhatsApp message sent.

OUT_FOR_DELIVERYMilestone #6 of 11

Out for Delivery Alert

Loaded onto local driver vehicle for final drop-off today.

Why this matters:

Over 70% of customer support tickets are "Where is my order?" questions. Proactive, branded WhatsApp notifications eliminate buyer anxiety and turn fulfillment updates into delightful customer retention moments.

AUTOMATE SHIPPING ALERTS➔

Live Event: OUT_FOR_DELIVERY

Real-Time Tracking Sync

OUT FOR DELIVERY TODAY! 🚚

Your order is out for delivery! Driver Michael will arrive between 1:00 PM and 4:00 PM. Please ensure someone is available at your address.

Lumiere Tracking • Automated via WhatFlow

Just now

24/7 INTERACTIVE AUTOMATION

SMART AUTO-REPLIES & RICH MESSAGE TYPES.

Configure responses around keywords and rules, with your team available for customer questions. Deliver rich, tap-friendly interactive experiences instead of plain walls of text.

Simulate Customer Incoming Keyword:

Response Options:

Exact Match Matches keyword precisely

Contains Term Fires anywhere in message

Regex Patterns Complex syntax matching

Team Handoff Let a teammate handle unmatched questions

CREATE AUTO-REPLIES FREE➔

Interactive Chat PreviewFormat: BUTTONS

Where is my order #1042?

2:14 PM

ORDER FOUND: #1042

We located your order! It is currently Out for Delivery with FedEx Express.

2:14 PM

REVENUE-DRIVING CAMPAIGNS

HIGH-VOLUME BROADCASTS, ZERO BAN RISK.

Launch promotional campaigns, flash sales, and product drops to thousands of opted-in customers. Protected by our intelligent queuing and pacing algorithm.

1TARGETING

Smart Shopify Segmentation

Filter your audience by Shopify tags (e.g. VIP, Repeat Buyer, High LTV), total spend, order count, or CSV uploads.

2PERSONALIZATION

Template & Variable Mapping

Select an official Meta pre-approved marketing template and dynamically map variables like {{first_name}} and {{discount_code}}.

3PHONE PROTECTION

Anti-Ban Safety Delay Pacing

Intelligent rate pacing spaces outbound messages automatically to comply with Meta throughput limits and keep your WhatsApp number 100% safe.

4ROI ANALYTICS

Real-Time Conversion Audit

Track Sent, Delivered, Read, and Button Click metrics down to individual customer phone numbers in real-time.

Campaign ID: #CAMP-8891

Black Friday Early VIP Access • Segment: "Top 10% Spenders"

ACTIVE SENDING

Recipients

8,450

100% Target Matched

Delivered

98.7%

8,340 Verified Deliv.

Read Rate

89.4%

Double Blue Checks

Button CTR

31.2%

2,604 Orders Triggered

⚡ Anti-Ban Safety Throttle ActivePacing: 45 msgs / sec

7,100 of 8,450 processedEstimated finish: 28 seconds

* WhatFlow passes official Meta per-conversation rates with $0 markup. You only pay standard Meta API rates directly to Meta Business Manager.

LAUNCH FIRST BROADCAST ➔

ANTI-RTO & SHOPIFY FUNCTIONS

STOP COD LOSSES WITH NATIVE EXTENSIONS.

Cash on Delivery (COD) returns cost merchants millions in freight. WhatFlow combines native Shopify Functions at checkout with 1-click WhatsApp order confirmation to eliminate fake orders.

Shopify Function: COD Rules Engine

Executes at Shopify checkout in <5ms

ACTIVE

Dynamic Cash on Delivery Handling Fee

Adds $3.50 surcharge when COD is selected

High-RTO Postal Code Blocklist

Hides COD method in 420 flagged zip codes

Order Value Boundaries

MIN ORDER VALUE$15.00

MAX ORDER VALUE$250.00

Shopify Order Tagger Sync

Automatic tags applied in Shopify Admin

Order #1042

Customer:Alex Rivera (+1 555-0192)

Payment Gateway:Cash on Delivery (COD)

Shopify Order Tags:

COD-Pending

Tags update in Shopify Admin within 200ms of WhatsApp button press.

ENABLE COD VERIFICATION FREE➔

ECOSYSTEM AUTOMATION

NATIVE SHOPIFY FLOW ACTIONS: INFINITE POSSIBILITIES.

Trigger custom WhatsApp messages directly from Shopify Flow workflows without writing a single line of code. Connect WhatFlow with over 50+ Shopify App Store partners.

☍

Shopify Flow Canvas

VIP Repeat Customer Loyalty Flow

Status: Active Workflow

1. TRIGGERShopify

Order Created

When a new order is successfully placed in your Shopify storefront.

2. CONDITIONShopify Flow

Check Customer Tags

If customer tags include "VIP-Tier"OR total orders > 3.

3. WHATFLOW ACTIONWhatFlow Official

Send WhatsApp Template

Template: vip_welcome_gift with variable 20% OFF exclusive loyalty voucher.

Compatible With All Major Shopify Apps:

⚡ Judge.me Reviews⚡ Loox Photo Reviews⚡ Recharge Subscriptions⚡ Appstle Subscriptions⚡ Gorgias Helpdesk⚡ Klaviyo⚡ ShipStation⚡ Smile.io Loyalty⚡ Yotpo

CONNECT SHOPIFY FLOW ACTIONS➔

TEAM INBOX & AUTHENTICATION

TEAM INBOX & 1-TAP OTP VERIFICATION.

Support customers with Shopify order context and use Meta Authentication templates for verification workflows.

ENTERPRISE-READY INBOXNo seat fees

Your whole support team, connected

Keep WhatsApp conversations close to Shopify orders, with native extensions and full feature access across messaging plans. Add colleagues without another seat subscription, and connect your own AI apps through the WhatFlow MCP connector.

✔ Shopify order context alongside customer conversations
✔ All features available on every messaging plan
✔ No per-seat charges as your support team grows

Maya · Support team

WHATFLOW TEAM INBOX

I have your order #1042 here. Happy to help with a different size — which size would you prefer?

Illustrative team reply

11:02 AM

META AUTHENTICATION APIMeta templates

1-Tap WhatsApp OTP Login

Replace clunky SMS codes with instant WhatsApp OTP verification. Uses official Meta Authentication templates featuring native "Copy Code" and "1-Tap Autofill" buttons.

✔ WhatsApp Authentication templates for verification messages
✔Native 1-Tap "Copy Code" clipboard button
✔ Perfect for checkout verification, gift cards & account logins

SECURITY CODE

849210 is your verification code for Lumiere Store checkout.

Code expires in 5 minutes • Do not share

11:03 AM

EXPLORE WHATFLOW FEATURES➔

DATA-DRIVEN INSIGHTS

6-TAB DEEP ANALYTICS: TRACK EVERY PENNY.

Monitor real-time delivery rates, template conversion scores, conversation categories, and total dollars recovered from abandoned checkouts.

Shopify Store: Lumiere Global

Executive Store Performance Dashboard

Last 30 Days 📅

Total Revenue Recovered

$48,920

▲ 24% vs last month

Messages Sent

64,280

98.4% Delivered

Average Open Rate

98.2%

Read in <3 minutes

Estimated ROI Multiple

16.4x

$16.40 return per $1 spent

Live data synchronizes every 60 seconds with Shopify Admin & Meta Cloud API.VIEW LIVE STORE ANALYTICS ➔

NO-CODE TEMPLATE BUILDER

WYSIWYG TEMPLATE BUILDER & 30+ VARIABLES.

Design compliant WhatsApp templates with dynamic Shopify data chips, rich media headers, and interactive action buttons. See changes update in real time.

Interactive Template Configurator

Live preview matches Meta Cloud API output

WYSIWYG 2.0

1. Select Header Format

2. Available Dynamic Shopify Variables (30+)

{{customer.first_name}}{{order.name}}{{order.total}}{{tracking_url}}{{discount_code}}{{carrier_name}}{{shipping_address.city}}

Customer Name Variable:

Dynamic Discount: 15% OFF

OPEN VISUAL TEMPLATE BUILDER➔

Live Phone SimulationMeta Cloud API Ready

📦

Lumiere Handcrafted Watch

Limited Edition • Reserved for 24 hours

Hi Alex! We noticed you left order #1042 in your cart.

Use your personalized voucher code SAVE15 at checkout to claim 15% off your total.

Lumiere Official • Reply STOP to unsubscribe

11:42 AM

CONVERSION TOOLS

HIGH-INTENT STOREFRONT WIDGETS: CHAT & BUY.

Turn passive store visitors into active WhatsApp conversations. Native Shopify theme app embeds with zero theme code modifications.

THEME APP EMBEDZero JS bloat (<8KB)

Floating WhatsApp Chat Button

Connect visitors directly with your customer support team. Features customizable greetings, agent avatar, online status indicator, and pre-filled message prompts.

Screen Position:

Callout Bubble Greeting:

💬

Hi! Need help picking a size?

DIRECT 1-CLICK CHECKOUTProduct Page Embed

"Order via WhatsApp" Button

Allow mobile shoppers to order immediately via WhatsApp without going through traditional cart checkout steps. Automatically passes the product title, selected variant, price, and product URL into chat.

✔ Captures phone numbers before payment drop-off
✔ Ideal for cash-on-delivery and assisted sales
✔ 40% higher conversion on mobile traffic

Product Page Preview$68.00 • Size L

Opens customer WhatsApp with pre-filled message: "Hi, I want to order Linen Shirt (Size L)"

ACTIVATE STOREFRONT WIDGETS FREE➔

HIGH-VOLUME RELIABILITY

BUILT FOR PEAK SALES: 99.9% UPTIME & SPEED.

While legacy WhatsApp apps lag or crash during flash sales, WhatFlow is engineered to handle high-traffic surges without dropping a single order or message.

⚡

Sub-Second Delivery

Order confirmations and cart recovery alerts dispatch the exact instant an event happens in your Shopify store.

Instant Dispatch

🚀

BFCM & Flash Sales

Tested to handle massive Black Friday & Cyber Monday order volumes with zero backlogs or delayed customer messages.

Unlimited Scale

🛡️

99.9% Uptime SLA

Redundant infrastructure ensures your automations, COD verifications, and customer chat never go offline.

Enterprise Reliability

🌐

Global Reach

Reliable delivery to shoppers across 100+ countries with direct Meta carrier routing for maximum open rates.

Worldwide Coverage

Benchmarked Message Dispatch Speed

WhatFlow vs. Legacy WhatsApp Apps

< 1 Second

WhatFlow

15 - 45 Seconds

Legacy Competitors

COMMUNITY-DRIVEN ROADMAP

BUILT WITH MERCHANTS, FOR MERCHANTS.

Have an automation idea? Vote on upcoming features on our public feature board. We ship new enhancements every single week.

Automations● Shipped

11-Status Granular Fulfillment Journey

End-to-end tracking triggers from label purchased to out-for-delivery and exceptions.

Shopify Extensions● Shipped

Shopify Functions COD Fee & Postal Blocklist

Calculate dynamic cash-on-delivery handling surcharges and hide COD in high-RTO pincodes.

Interactivity● In Progress

WhatsApp Interactive Flows (Native Forms)

In-chat interactive multi-screen forms for returns, custom requests, and feedback surveys.

Inbox & Sales● Planned

Meta Product Catalog & In-Chat Commerce

Browse live Shopify products, variant pickers, and checkout carts directly inside WhatsApp chats.

SUBMIT A FEATURE REQUEST ➔SEE WHAT WE'VE SHIPPED ➔

Changelog

Recently shipped

See all updates →

14-DAY FREE TRIAL • ZERO RISK

READY TO SCALE REVENUE ON WHATSAPP?

Install WhatFlow on your Shopify store in 3 minutes. Zero Meta markup, 11+ automations ready out-of-the-box.

INSTALL APP ON SHOPIFY ➔EXPLORE WHATFLOW INBOX ➔