Shopify Sidekick Writes Better WhatsApp Messages

What's new

• Sidekick suggests quick-reply and link buttons by default, so customers can respond with a single tap.
• No emojis unless you ask for them, for a cleaner, more professional tone.
• Bold, italics and line breaks are applied only where WhatsApp supports them, so drafts look the same on your customer's phone.
• Sidekick tools respond faster and stay within Shopify's limits, so requests no longer time out.

Why it matters

Drafts need fewer edits before you send, and messages with buttons are easier for customers to act on.