New FeatureBoth apps
WhatsApp Activity in Shopify Analytics
WhatsApp messages sent and failed now appear in Shopify Analytics, and WhatFlow's Home shows your WhatsApp numbers in Shopify's metrics bar.
Applies to: WhatFlow Business API (official API app) and WhatFlow Chat Automation (unofficial API app)
What's new
- WhatsApp message activity is reported to Shopify Analytics, so you can see it next to your other store metrics.
- Home shows your WhatsApp numbers in Shopify's native metrics bar and cards.
- Broadcast links are tagged with UTM parameters automatically, so you can track WhatsApp traffic and sales.
- Cart recovery reports now count recoveries started from admin action links.
Why it matters
You can measure what WhatsApp brings in using the Shopify reports you already know.
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