ImprovementBoth apps
Shopify Sidekick Writes Better WhatsApp Messages
Messages drafted with Shopify Sidekick now use WhatsApp buttons by default, skip emojis unless you ask for them, and follow WhatsApp's formatting rules.
Full release notes →Product updates
RSS feedWhatFlow
Changelog.
New features, improvements and bug fixes for WhatFlow's WhatsApp apps for Shopify: the official API app (Business API) with its Team Inbox, and the unofficial API app (Chat Automation).
- Updates
- 152
- New features
- 89
- Improvements
- 42
- Fixes & security
- 21
Covering December 18, 2024 to November 5, 2026. Last updated .
November 2026
- ImprovementBoth apps
Faster App Home, Install and Sign-In
WhatFlow's Home page and first-time install now load noticeably faster, and returning merchants are no longer slowed down by background sign-in checks.
Full release notes →
October 2026
- ImprovementBoth apps
Admin Pages Open With Data Loaded
WhatFlow admin pages now open with their data already loaded and no layout shift, in line with Shopify's Built for Shopify design requirements.
Full release notes → - ImprovementBoth apps
Refreshed Shopify-Native Design and Contextual Help
Both WhatFlow apps now use Shopify's latest Polaris design system, with built-in help tooltips that explain settings where you use them.
Full release notes → - ImprovementBoth apps
Faster Handling of Incoming WhatsApp Messages
Incoming WhatsApp messages and delivery updates are now processed as they arrive, so auto-replies, tags and Inbox updates happen sooner.
Full release notes → - ImprovementBoth apps
Reliable Bulk WhatsApp Sends from the Shopify Admin
Select multiple orders or checkouts in the Shopify admin and send WhatsApp messages to all of them in one go, without accidental duplicates.
Full release notes → - ImprovementUnofficial API App
Unofficial API App: Automations Pause When WhatsApp Disconnects
If your linked WhatsApp session drops, automations now pause instead of failing. Orders whose message may not have arrived are tagged in Shopify.
Full release notes → - ImprovementBoth apps
Trial Extensions and Billing-Period Usage
The billing page now shows and applies trial extensions, and analytics report message usage for your current billing period.
Full release notes → - ImprovementUnofficial API App
Unofficial API App Rebuilt on a Faster WhatsApp Engine
The unofficial API app (WhatFlow Chat Automation) now runs on a new WhatsApp engine and faster infrastructure. The interface stays the same, and your settings carried over.
Full release notes →
August 2026
- ImprovementBoth apps
Set a WhatsApp Number for Store Notifications
Add the WhatsApp number your team uses, and WhatFlow sends store notifications there instead of the general shop phone number.
Full release notes →
February 2026
- ImprovementUnofficial API App
Unofficial API App: Confirmation Replies Work with Each Connection Type
Order confirmation replies are now handled according to how your WhatsApp is connected, with tutorial links to help you set it up.
Full release notes →
December 2025
- ImprovementUnofficial API App
Unofficial API App: SKU, Quantity and Image Options in Order Messages
Order confirmations can now include each item's SKU and quantity, and you choose whether order messages include product images.
Full release notes →
November 2025
- ImprovementUnofficial API App
Unofficial API App: Faster Fulfillment and Cancellation Messages
Fulfillment and cancellation messages are now sent in the background, so they go out faster and a cancellation is only handled once.
Full release notes →
October 2025
- ImprovementUnofficial API App
Unofficial API App: Custom Greetings and Better Chat Button Logos
Customize the storefront chat greeting and get more consistent logo and visibility settings.
Full release notes → - ImprovementUnofficial API App
Unofficial API App: Clearer Stock Sign-Up Feedback and Flow List Guidance
The back-in-stock form gives shoppers clearer feedback, and the Flow guide explains list-message actions.
Full release notes →
September 2025
- ImprovementUnofficial API App
Unofficial API App: More Reliable Automations and Bulk Message Scheduling
WhatsApp automations retrieve settings more consistently, and bulk sending improves phone-number parsing and scheduling.
Full release notes → - ImprovementUnofficial API App
Unofficial API App: Back-in-Stock Delivery and Flexible Widget Positioning
Restock alerts handle product variants more accurately, and shoppers get a more flexible subscription widget.
Full release notes →
July 2025
- ImprovementUnofficial API App
Unofficial API App: Order Statistics and Better Confirmation Tags
The dashboard adds order statistics, while confirmation replies update tags and fill in message placeholders more consistently.
Full release notes → - ImprovementUnofficial API App
Unofficial API App: More Accurate Fulfillment Message Items and Tags
Fulfillment messages use the items actually fulfilled and support tags for scheduled sends.
Full release notes →
May 2025
- ImprovementUnofficial API App
Unofficial API App: Multiline Confirmation Polls
Order confirmation polls can display messages across multiple lines for easier reading.
Full release notes → - ImprovementUnofficial API App
Unofficial API App: Better International Phone Number Handling
WhatsApp sending uses country information when interpreting customer phone numbers and checks subscription access more consistently.
Full release notes →
April 2025
- ImprovementUnofficial API App
Unofficial API App: Guidance for Building WhatsApp Automations with Shopify Flow
An in-app guide helps merchants set up WhatsApp automations in Shopify Flow and understand sending precautions.
Full release notes →
March 2025
- ImprovementUnofficial API App
Unofficial API App: A Dedicated Order Confirmation Editor
Order confirmation settings get a dedicated editor with clearer validation, loading feedback and protection for unsaved changes.
Full release notes → - ImprovementUnofficial API App
Unofficial API App: Clearer Product Details and Fulfilled Order Checks
Confirmation processing includes better product details and skips orders that have already been fulfilled.
Full release notes →
February 2025
- ImprovementUnofficial API App
Unofficial API App: Order Age Checks Before Sending Confirmations
Order processing checks timing and handles missing details more carefully before sending a confirmation.
Full release notes →
January 2025
- ImprovementUnofficial API App
Unofficial API App: Faster Dashboard Loading and Clearer Confirmation Settings
The dashboard loads charts and images more efficiently, and confirmation settings are grouped more clearly.
Full release notes →
About this changelog
Which WhatFlow apps does this changelog cover?
It covers WhatFlow Business API, the official Meta WhatsApp Cloud API app for Shopify that includes the WhatsApp Team Inbox, and WhatFlow Chat Automation, our unofficial API app, which links a store's regular WhatsApp account. Updates that apply to both are labeled "Both apps".
How far back does this changelog go?
WhatFlow Chat Automation, our unofficial API app, launched on the Shopify App Store in October 2024. Its preserved release history starts in December 2024, and WhatFlow Business API, our official API app, is covered from its first features in March 2026.
Do I need to do anything to get these updates?
No. WhatFlow updates automatically for every store. If a new feature needs an extra Shopify permission, the app asks you to approve it the next time you open it.
How can I follow new WhatFlow releases?
Check this page, or subscribe to the changelog RSS feed at whatflow.io/changelog/rss.xml to see new releases in your feed reader.
What is the difference between the official and unofficial API apps?
WhatFlow Business API, the official API app, connects through Meta's official WhatsApp Cloud API and adds Shopify Flow triggers, catalog sharing and a team inbox. WhatFlow Chat Automation, the unofficial API app, links a regular WhatsApp account as a linked device, for stores that want to start without a Meta Business account.