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New FeatureOfficial API App

Team Inbox: Shared Canned Responses with Slash Shortcuts

Save common answers in a shared response library and insert them into a draft with a slash shortcut.

Applies to: WhatFlow Business API, the official Meta Cloud API app

What's new

  • Admins manage response titles, shortcuts and message text.
  • Type a slash in the composer to search by title, shortcut or message.
  • Use the keyboard to select a response and edit it before sending.
  • Keep the surrounding draft text when inserting an answer at the cursor.
See all updates →