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New FeatureOfficial API App

Team Inbox: Color Labels and Conversation Filters

Organize conversations with shared color labels and combine label filters with search and conversation tabs.

Applies to: WhatFlow Business API, the official Meta Cloud API app

What's new

  • Admins create a shared library of label names and colors.
  • Teammates apply several labels to a conversation from its contact details.
  • Filter by a label or find conversations that have no label.
  • Keep label changes visible across teammates and connected store numbers.
See all updates →