Fix: Pages Waiting on Session Renewal for Returning Merchants
Fixed an issue where returning merchants sometimes saw slow page loads while their Shopify session was renewed in the background.
Full release notes →New features, improvements and bug fixes for WhatFlow's WhatsApp apps for Shopify: the official API app (Business API) with its Team Inbox, and the unofficial API app (Chat Automation).
Covering December 18, 2024 to November 5, 2026. Last updated .
Fixed an issue where returning merchants sometimes saw slow page loads while their Shopify session was renewed in the background.
Full release notes →When you edit an order in Shopify, automatic and manual WhatsApp messages now show the updated total. Cancellation messages show the quantities ordered.
Full release notes →Draft order follow-ups handle product image formats more reliably, and typing indicators stop more consistently.
Full release notes →Order confirmations handle poll failures more reliably and validate poll options before sending.
Full release notes →Abandoned checkout and draft order recovery settings are disabled when a store uninstalls the app.
Full release notes →Abandoned checkout date filtering includes the selected date range more consistently.
Full release notes →Text and image messages send more consistently, and abandoned checkout messages have cleaner formatting.
Full release notes →WhatsApp actions check connection status and validate phone numbers more consistently before sending.
Full release notes →Confirmation poll replies are normalized more consistently so customer choices match the configured responses.
Full release notes →Confirmation replies match Shopify orders more reliably and fill in order details more consistently.
Full release notes →Confirmations use billing and shipping phone details more consistently and check that WhatsApp is connected before sending.
Full release notes →Order confirmations check customer WhatsApp availability more reliably, and replies are matched to their original confirmation message.
Full release notes →It covers WhatFlow Business API, the official Meta WhatsApp Cloud API app for Shopify that includes the WhatsApp Team Inbox, and WhatFlow Chat Automation, our unofficial API app, which links a store's regular WhatsApp account. Updates that apply to both are labeled "Both apps".
WhatFlow Chat Automation, our unofficial API app, launched on the Shopify App Store in October 2024. Its preserved release history starts in December 2024, and WhatFlow Business API, our official API app, is covered from its first features in March 2026.
No. WhatFlow updates automatically for every store. If a new feature needs an extra Shopify permission, the app asks you to approve it the next time you open it.
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WhatFlow Business API, the official API app, connects through Meta's official WhatsApp Cloud API and adds Shopify Flow triggers, catalog sharing and a team inbox. WhatFlow Chat Automation, the unofficial API app, links a regular WhatsApp account as a linked device, for stores that want to start without a Meta Business account.