New FeatureOfficial API App
WhatsApp Review Requests After Order, Payment, Fulfillment or Delivery
Ask customers for a product review on WhatsApp at the right moment: after the order, after payment, at fulfillment, or once delivery is confirmed.
Applies to: WhatFlow Business API, the official Meta Cloud API app
What's new
- Choose the moment that triggers each review request.
- Customers leave their review right in WhatsApp, with no extra links to open.
- More review templates to start from, plus a link to ready-made Shopify Flow templates.
Why it matters
Asking at the right time on a channel customers already use can bring in more reviews.
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