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New FeatureOfficial API App

Team Inbox: WhatsApp Conversation Starters and Commands

Manage the suggested questions and customer-facing slash commands shown for your WhatsApp number from the Inbox.

Applies to: WhatFlow Business API, the official Meta Cloud API app

What's new

  • Set up to four conversation starter prompts for customers.
  • Configure customer-facing commands and their descriptions.
  • Preview and save changes, then read the saved settings back from WhatsApp.
  • Store admins manage the settings; teammates can view them.
See all updates →