New FeatureOfficial API App
Shipping Journey: Fulfillment and Tracking Updates on WhatsApp
Keep customers updated on WhatsApp as their order ships, with tracking messages for each shipment status.
Applies to: WhatFlow Business API, the official Meta Cloud API app
What's new
- Choose which shipment statuses send a WhatsApp update.
- Tracking details are included in each message.
- Optionally hold shipping updates until a review step is complete.
- Expired Shopify access is refreshed automatically, so updates keep sending.
Related updates
- Shopify Sidekick Writes Better WhatsApp Messages · Improvement
- Store Report: Get Your Shopify Sales Summary on WhatsApp · New Feature
- Faster App Home, Install and Sign-In · Improvement