New FeatureOfficial API App
Order Confirmation Follow-Ups
If a customer hasn't confirmed their order on WhatsApp, WhatFlow can send a follow-up reminder automatically.
Applies to: WhatFlow Business API, the official Meta Cloud API app
What's new
- Send a follow-up if the customer hasn't replied to the confirmation.
- Choose the timing and message for each reminder.
- Useful for cash-on-delivery stores that confirm orders before shipping.
Why it matters
Confirming orders before you ship can reduce failed deliveries and returns.
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